Ann Street Family Medicine have an appointment system. We have some emergency appointments within our appointment schedule to accommodate urgent medical issues according to their priority. Children who are sick will always be seen with a high priority within our practice.

Appointments can be made with a doctor of your choice if available, by telephoning our surgery for an appointment. Our appointments are made at 15 minutes intervals.

When making your appointments, please remember to advise reception staff if you require extra time to address your medical concerns which we call a long appointment. The type of service which may require a longer appointment include insurance or employment medicals, procedures or complex/multiple problems.

If you are unable to attend a booked appointment, please notify us well in advance to cancel.

Waiting Times

We do not like to keep our patients waiting. We try to adhere to appointment times, however, at times our doctors do run behind despite their best efforts. At times, due to unforeseen emergencies, patients requiring urgent medical attention or when doctors have to deal with a multiple of complex problems and medical issues, patients may have to unfortunately wait. It helps if patients are on time for appointments and make a longer appointment if they feel their situation requires extra time. We would convey our sincere apologies if we cause our patients any inconvenience when are doctors are running behind in their appointment schedule.